FAQs
All
Frequently Asked Questions

All

Q1. Can you customize bras according to my design requirements?

Yes, we welcome customers to provide their own design requirements. You can send us a technical package and our professional design team will work with you to ensure your creative design is transformed into reality.

Q2. Do I need to provide original design documents or physical samples for custom bras and panties?

It is very helpful if you have original design files or physical samples, eg drawn into vector graphics. However, if you only have a sketch or a simple drawing, our design team can also communicate with you to ensure a clear understanding of your needs.

Q3. If the product I want is different from your catalogue, can it be customized?

Yes, it is possible. Mild customization and full customization are our advantageous services. As a manufacturer that understands plus size bras, we have that advantage. At the same time, we also have design capabilities and supporting supply chain

Q4. What is the MOQ for custom plus size bras?

In addition to traditional mass customization, we have also launched flexible customization services to meet different needs. We will produce some spot and order services from time to time based on customer needs.Ready Stock: The minimum order quantity is 100 pieces per style per colorConsolidation order: small batch order service with a minimum order quantity of 500 pieces, which can satisfy 4 sellers to make orders at the same time, and can make orders smoothly.Logo tags: more than 500 pieces can be added to your personalized brand tags.The setting of this minimum order quantity is to help brands and different customers realize product testing.We understand that each product and customer has unique needs, so we are committed to providing solutions to ensure that you can customize the number of according to your actual needs, and our sales team will work with you, Understand your specific requirements and provide the best advice and support. 

Q5. What's your custom lingerie and underwear lead time?

The production cycle of custom plus size lingerie and underwear depends on the size and complexity of the order. Normally, the production process begins after the pre-production sample is confirmed. The production cycle of bras is generally 60-75 working days, and underwear is about 30-45 working days.Custom fabrics, complex printing and other processes may require longer production cycles.After confirming the order, we will communicate with you in detail and provide an accurate delivery time.

Q6. Can you provide plus size bras samples?

Yes, we can provide samples. You can contact us directly through our official website, and we will assign a dedicated sales representative to guide you on how to obtain samples, as well as related sample fees and shipping methods

Q7. Do your plus size bra sizes support different international size standards?

Belleny has been engaged in plus-size bras for more than 20 years, and the styles and sizes are very mature. Feel confident to put your trust in us. When you receive the sample, if there is a size requirement, the designer will adjust it to the accurate size standard at one time.Therefore, before you provide the size, confirm the accuracy of the sample size, and we will provide the source of the size as much as possible, and check whether the size is mature and reliable. The sample size shall be the size of the test body for which the sample is made.BELLENY lingerie uses international bra and swimwear sizing standardsUK/US/EUROPE/JAPAN/FRANCE/AUS underband and cup sizing, offering an array of sizes from a D – KK cup, and 32 – 48 band size.Check out the handy size chart below, detailing both UK and international sizing conversions so you can find the right fit that works for you, no matter where you are.If you still have questions about the size, you are welcome to contact us at any time, we will provide you with the best solution! For more information, please contact us!  

Q8. What's your custom lingerie sample lead time?

Sample lead time usually depends on the complexity and quantity of the order. Usually, it will take about 3-4 weeks for sample production and delivery. Please note that this is an estimate only, and specific sample lead times may vary based on order volume and seasonal demand.

Q9. What's the custom bra price?

The price of a custom plus size bra depends on many factors, including style, fabric, quantity, and the complexity of the custom request.please contact our sales team and provide your specific requirements, and we will provide you with a detailed quotation.

Q10. What payment methods do you accept?

We accept a variety of payment methods including bank transfer, Western Union and credit card payments. We will negotiate with you to determine the most convenient and safest payment method

Q11. Can you provide international shipping?

Yes, we can provide international shipping service. No matter where you are in the world, we can safely deliver your custom garments to you. Shipping costs will depend on the destination and the weight/volume of the order.

Q12. How are your logistics and warehouse structured ?Are you also engaged the dropshipping business

We don't do retail, we only do wholesaleWe choose the four special lines of DHL, FEDEX, UPS, and Aramex for express delivery. We can also choose the freight forwarder or air freight method designated by the customer, and we will also quote the logistics cost for the customer to choose. In the case of a large quantity of goods, in order to save the customer's logistics cost, we choose to ship by sea. Not only that, we also provide support to quickly customize samples and send them to the address specified by customers,For DROP SHIPPING, you need to use BELLENY's original design inventory. If it is your original design, it can be mass-produced and put into our warehouse. We support sending one piece to customers.

Q13. How about your packing?

Internal packing: waterproof plastic bagOuter packing: carton/waterproof bagWe can also provide packaging and private label services according to your requirements to create your unique brand image.

Q14. Can we be Belleny lingerie plus size bras distributor?

BELLENY is always looking for new people and organizations to work and collaborate with.If you are interested in Belleny Lingerie and our brand and would like to become a Belleny Lingerie dealer.Please email :sales@belleny-lingerie.com